31 Years of Excellent Customer Service
We are Dedicated to Providing you with Professional, Quality Service
"I would like to take moment to recognize our Community Manager, Racheal Gore. Jacksons Ridge like many other communities has its challenges but having Racheal on our account this past year and to date has really been a wonderful experience. Racheal is extremely professional and fantastic at keeping myself and the board up today on all matters.
Racheal has been great at keeping on top of the many projects and individual issues at Jacksons Ridge giving the board confidence that we are moving forward as a community. We appreciate all of her tireless help on some of our most challenging issues and felt she deserved recognition."
Scott E., Board Member
March 17, 2017
"Thank you so much for all that you've done for FrontPoint over the last 9 years... I will miss you and all the help that you've given to FrontPoint. It's helped contribute to our success..."
Aaron S., Homeowner
"[Mr. Edwards'] efforts in conducting scheduled architectural inspections, coordinating asphalt and concrete repair and replacement and routine walkthroughs, coordinating with vendors, handling resident inquiries, preparing the budget, providing meeting support, and preparing and participating in board meetings have resulted in a safe, maintained, and inviting community as it continues to age. Ms. Cruz provides additional support for daily operations, meeting support, and assisting with projects. Ms. Cruz has remained polite and helpful when speaking with our residents... The Board of Directors would like to extend its appreciation to you for both your positive attitudes and professional demeanor when participating in projects that benefit all of our residents."
Audrey S., President of HOA for Cannon Ridge Homes Association
"The Board would like to thank Sequoia Management (specifically, our representative, Shannon Cook) for her tireless efforts over the past 96 hours. I have seen some unfair criticisms of Sequoia Management relating to the storm. Note that Sequoia Management is not responsible for SMG's inability to work the property...Shannon was in constant communications with the Board (sometimes as late as midnight) and without her efforts to locate Battlefield Towing, the townhome residents may still be stuck. [We] thank her personally for everything she did to help Windermere."
HOA Board of Windermere
"I want to compliment Sequoia and your the landscape contractor who plowed the 29" of snow Friday through Saturday with the plow truck and yesterday morning when they were cleaning up the entrance area with the small bucket machine. The plow driver was very courteous and professional when we talked with him briefly. The plowing was much better than last year's plowing because the driver pushed the snow away from the entrance...
Our neighbor development... did not fare so well with their plow company who left their development only half plowed. Well done to the contractor and Sequoia management."
Kevin N., Homeowner
"I have been part of the Board for three years now. Having worked with the previous management company and now with Sequoia, it feels like night and day. On behalf of the Board, [we are] happy to note that we made a great decision in selecting Sequoia for our HOA management.
We would like to convey our appreciation to Shannon and her team. Shannon is very professional, proactive, and does follow-up work in a timely fashion. She is a great asset to your company." Kandi R., President of the HOA for Village of Waxpool
"There are many concerns when an association is looking to establish a relationship with a property manager. For me, the core necessities are Passion, Integrity, and Honor built on top of a proven foundation for handling minutiae as well as shepherding very valuable assets.
They are well organized, able to work independently, trustable, timely, willing to fight on decisions that matter, able to make concessions when needed and take pride themselves in doing their job and doing it right. These traits are crucial in the long-term management of any association." Kevin M, Manager of Peregrine Real Estate, L.C.
"[Sequoia] delivered beyond exceptional customer service to me in our interactions... well spoken, organized and was very helpful every time... always replied promptly, followed up and managed any issues I had... It is refreshing to receive such wonderful customer service..."
Jillian R., Homeowner
"The property manager for two years has done a wonderful job and is very conscientious and dedicated to taking care of our community to the last detail on all matters.
The care that the property manager gives to our community has not gone unnoticed."
Jeffrey B., President of HOA
"Responded very promptly... always has a pleasant demeanor at every encounter...
projects the same professionalism and courtesy... were still willing to go the extra mile and assistwherever needed. Our entire staff appreciates their high standard of service and excellent maintenance skills."
Lindy S., Commercial Property Manager
"Very professional ...Excellent customer service ...Please express my appreciation to Sequoia Management... for a job well done.
Deborah L., Board Member
"Timely in responding to e-mail, as well as being informative and pleasant... We are pleased to have dealt with such great people at Sequoia"
Jocelyn A., Homeowner
"Excellent professional, a dedicated person...answered all of our questions and complaints with professionalism and in a prompt manner. ...excellent customer support... dedication and service"
Christian L., Homeowner
"We appreciate the professional and helpful management you have provided...You definitely maintained the good quality neighborhood we value."
Jonathan W., previous Homeowner
Nancy N., former Board Member
"Thank you for your prompt, courteous, professional service."
William K., Homeowner
"...responsive, firm, pleasant, decisive, and with calm assurance... I appreciate [your] administrative skills, manners, and good office courtesy."
Colette B., Homeowner
Mark C., former President of HOA
Aimee L., Homeowner
Jean M., Homeowner